Why am I not getting client requests?
A checklist of common reasons: plan, claim status, email, listing completeness.
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Go through these points in order.
- Is your listing claimed? It should appear under “My listings” in your dashboard. If not, see Claiming your listing.
- What is your plan? Requests reach paid plans directly only. The listing card in your dashboard shows “Plan: Free / Premium / Featured”. On Free, requests go to the admin for routing. See Plans.
- Did the subscription complete? If you paid and the plan still shows Free after a few minutes, see Payment failed or not applied. The listing updates after Stripe's confirmation arrives.
- Is the email arriving? Emails go to your sign-in email. Check spam. The request still appears in the dashboard even if the email doesn't arrive.
- Is your listing complete? Verified listings with photos, a bio and clear practice areas are chosen more. See the checklist.
- Practice area and city: make sure they're accurate in Practice areas and city.
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