Viewing and answering client requests

Requests are listed under Client requests at the bottom of the lawyer dashboard.

What is shown for each request?

• The client's name (or “Client” if none was given) and the date sent.
• The request text.
• The mobile number as a link: tap it on your phone to call directly.

The dashboard shows the latest 20 requests. The client's email (if they entered one) comes in the request email, and you can reply to it directly.

How do I contact the client?

1. Call the number shown or message the same number on WhatsApp.
2. Or reply to the original email (your reply goes to the client's email if they entered one).
3. If the client started a conversation from your listing, continue it in Messages.