Client requests and messages
5 articles
- How do client requests reach you?Where clients send requests, where and how you receive them, and free vs paid plans.
- Why am I not getting client requests?A checklist of common reasons: plan, claim status, email, listing completeness.
- Viewing and answering client requestsWhere to see incoming requests, what they contain and how to contact the client.
- The messages inbox: replying to clientsHow to open and reply to conversations, email notifications, read receipts and message limits.
- Why is the “Message the office” button missing?The conditions for the messaging button and the “Book a consultation” button on your listing.
Still need help?
Write to us and support will usually reply by email within one working day.