How do I run the session (video, phone, in person)?

Open the booking from Bookings at session time; the action box depends on the type.

Video call

• A meeting link is created automatically when the booking is confirmed, and the client gets it in the confirmation email.
• Press Join session on the booking page at the time. The client joins from the same link.

Phone call

• Press Call the client to dial the number they entered in the booking. The client knows you'll call at the time.

In person at the office

• The client sees your office address from your listing. Make sure it's filled and current in Contact details.

Tips

• Read the consultation topic before the appointment.
• The client can message you on WhatsApp from the booking page if you added a WhatsApp number.
• If you can't make it, cancel early so the client is refunded. Cancelling and refunds.