Reminders and notifications: who gets what and when

Practice sends automatic reminders for hearings and statutory deadlines, and notifies you when work is assigned to you.

Hearing and deadline reminders

• When: 7 days before, 3 days before, 1 day before, and on the morning of the day itself. They go out from 7:00 a.m. Riyadh time.
• How: an in-app notification (the bell icon) and an email.
• To whom: the attending lawyer or the person responsible for the item, the matter's responsible lawyer, and its active team members.
• No repeats: each stage is sent once. If an item is added less than 7 days ahead, you get one reminder, not three.
• Missed deadline: an open deadline whose date has passed becomes Missed and you get a "Deadline missed" notification.
• If you change an item's date, its reminders start again.

Assignment notifications

You are notified when a colleague adds you to a matter's team or makes you the responsible lawyer, or assigns you a hearing, deadline, task or lead. When a visitor submits an intake form, owners and partners are notified.

Where do I see them?

• The bell icon at the top and the Notifications menu item, with an unread counter.
• The Notifications page: Mark as read for each, and Mark all as read.
• The home page shows Latest notifications and the "Coming up for me" summary.

Why didn't I get a reminder?

• You are not the attendee or responsible person, not on the matter's team, or your membership is deactivated.
• The item is Cancelled or Done, or the hearing is not Scheduled.
• Check your email spam folder.