ZATCA (Fatoora) connection status: what Practice does and does not do

What Practice does today

Every invoice is created in the e-invoicing format: a sequential number, a UUID, the invoice counter and hash chain, a UBL 2.1 XML file and, on simplified invoices, a QR code (Phase 1: generation).

What it does not do

The firm is not connected to the Fatoora platform (Phase 2), so your invoices are not sent to ZATCA. The invoice shows the status "Not sent — not connected to ZATCA yet" with a note explaining it, and the settings page describes it as "pending connection". At the moment there is no clearing (Cleared) or reporting (Reported) from inside Practice.

The E-invoicing (Fatoora) page

In the Seller profile & Fatoora tab:

• What Practice does today: a summary of the above.
• Connection with Fatoora: Connection is Not connected (default), Through an e-invoicing solution provider (no provider is live yet; invoices stay pending) or Direct (test only). The last is for the developer sandbox only: a sample invoice is checked on ZATCA's sandbox and no real invoice is registered; direct simulation and production are not available. Changing the setting needs the Solo or Firm plan, and the owner or partners make the change.
• Run check: sends a sample invoice to ZATCA's public developer sandbox and shows the result. It registers nothing.
• How does a firm connect to Fatoora?: ZATCA's steps (Fatoora portal, OTP, certificate).

What if my integration date has arrived?

Integration is mandatory in waves that ZATCA sets by revenue, notifying each business at least 6 months ahead. Confirm your date from ZATCA's notice or official website. If it has arrived, use a ZATCA-integrated solution for your tax invoices until the connection is available here; this is the page's own recommendation.