Can clients pay online?

Practice has no online payment for clients yet. The Payments page says so: "Online payment by clients is not available yet: money is paid into the firm's bank account and recorded here."

How clients pay today

• They transfer to the firm's IBAN shown on the invoice (taken from IBAN in the seller profile). In the client portal they see the IBAN with a copy button and a reminder to put the invoice number in the transfer reference.
• Or you receive the money in cash, by cheque or by mada/card on your own terminal outside Practice.

You then record the payment by hand; see Record payments. So make sure the IBAN is entered in the seller profile; without it the portal only says "Contact the firm for payment details."

Common questions

• Are there payment fees? Practice charges nothing on payments because it does not process them; only your bank's or terminal's fees apply.
• What is "Online" in the payment methods list? A label reserved for a future feature; you cannot select it when recording by hand.
• What about the card I use to pay for my Practice subscription? That is the firm's own subscription, a different topic; see Compare plans.