Upgrade to Solo or Firm
Steps to subscribe to a paid plan from the billing page, and what may stop you.
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Subscribing to paid plans is for the Owner only. Payment is on a secure Stripe page in Saudi riyals.
Steps
- From any limit card or the meters on Home click Upgrade plan, or open Settings then Billing. (If you started from the pricing page you're taken to this page.)
- Under Choose your plan pick the plan and billing cycle: Solo monthly or yearly, or Firm monthly or yearly. For the difference see Monthly vs yearly.
- Click Subscribe; you go to the payment page, where you complete the details.
- You return to the billing page with "Subscribed. The status may take a moment to update." and the status becomes Trial or Active.
Free trial
A firm that has never subscribed gets a 14-day free trial (the page says so). Details are in Trial, cancellation and past-due.
What may stop you
- "Solo and Firm subscriptions are coming soon…": subscriptions aren't open yet, and your workspace runs on Free.
- "Solo is for one user. Deactivate other members or choose the Firm plan.": you have more than one active member, and the Solo option won't be offered.
- "The firm already has a subscription. Use “Manage billing” to change it.": no second subscription.
- "This plan is not available right now." or "Could not start checkout.": try again, and contact support if it repeats.
- "Only the firm owner can manage the subscription.": ask the Owner.
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