Practice plans and billing

Upgrade to Solo or Firm

Steps to subscribe to a paid plan from the billing page, and what may stop you.

Last updated:

Subscribing to paid plans is for the Owner only. Payment is on a secure Stripe page in Saudi riyals.

Steps

  1. From any limit card or the meters on Home click Upgrade plan, or open Settings then Billing. (If you started from the pricing page you're taken to this page.)
  2. Under Choose your plan pick the plan and billing cycle: Solo monthly or yearly, or Firm monthly or yearly. For the difference see Monthly vs yearly.
  3. Click Subscribe; you go to the payment page, where you complete the details.
  4. You return to the billing page with "Subscribed. The status may take a moment to update." and the status becomes Trial or Active.

Free trial

A firm that has never subscribed gets a 14-day free trial (the page says so). Details are in Trial, cancellation and past-due.

What may stop you

  • "Solo and Firm subscriptions are coming soon…": subscriptions aren't open yet, and your workspace runs on Free.
  • "Solo is for one user. Deactivate other members or choose the Firm plan.": you have more than one active member, and the Solo option won't be offered.
  • "The firm already has a subscription. Use “Manage billing” to change it.": no second subscription.
  • "This plan is not available right now." or "Could not start checkout.": try again, and contact support if it repeats.
  • "Only the firm owner can manage the subscription.": ask the Owner.

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