Manage billing: change card, invoices and cancel

Solo or Firm subscription

1. Go to Practice → Subscription & billing (owner only).
2. Press Manage billing. The Stripe portal opens where you can change the payment method, view invoices and cancel the subscription.
3. The page shows the subscription status (active, trial, past due, ended) and the renewal or end date.

When you cancel

• The subscription runs until the end of the paid period and shows “Subscription ends on … (won't renew)”.
• After it ends the office returns to the Free plan and your data is kept in full; anything beyond the Free limits stays read-only until you subscribe again.
• Paid directory perks that came with the subscription are removed from the listing when it ends (unless your listing has its own separate Top placement subscription).

Cancelling during the trial

Cancel from Manage billing before the 14 days end so billing doesn't start.

Top placement subscription

There is currently no dedicated button to manage it inside the dashboard. To change the card or cancel it, contact us from the email it was bought with, or use the manage-subscription link in Stripe's emails if you received one.