I received a client portal invitation: how do I accept it?
Open the link using the same email the invitation came to, sign up or sign in, then accept. It is valid for 14 days.
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A law firm invites you to the portal with an email message. The invitation is valid for 14 days.
Steps
- Open the message and press the link. You will read: "[Firm name] invited you to follow your cases through the client portal".
- If you are not signed in, press:
- Create a new account if you have no account, or
- Sign in if you do.
- After signing up/in (and activating the email for a new account) you return automatically to the invitation page.
- It shows "You are signed in as …". Press Accept the invitation and open the portal.
- You go to your portal, and later find a Client portal button in My account.
Invitation not working? See invitation problems.
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